Privacy policy

BMW Rider Training – West Midlands

Who are we:

Our company name is Bryans Motorcycle Training and we operate under the following names:- BMW rider Training West Midlands and Bryans BMW Rider Training.
We are one of the 4 Independent Motorcycle training schools supported by and service providers for BMW Motorrad UK.
What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To personalize your experience Your information helps us to better respond to your individual needs.
To improve customer serviceYour information helps us to more effectively respond to your booking requests and support needs.To process your bookingsYour information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering your training needs or service requested, e.g. DVSA test bookings.
Legal requirements We will share your data if we are required to do so by law, by court order, or prevent fraud or other crime or for insurance requirements due to an incident.
To send periodic emailsThe email address you provide for order processing, may be used to send you information regarding your training or bookings, in addition to receiving occasional company news, updates, related product or service information, etc.
The personal information we will collect from you will include:

 full name and title

 address, telephone number and email address

 date of birth

 disability, health conditions and learning difficulties, if you say you have any and need reasonable adjustments for your booking or test

 driving licence number and entitlement details, disqualification dates (if you’ve been disqualified) via licence check code.

 theory test certificate pass number, required for candidates going on to DVSA module 1 and 2 practical riding tests.

 Training records, are held for 7 years from the end of your training with us to allow us to plan your training

 Motorcycle test results for analytical data only, to record pass rates.

 Card details for deposit payments, entered directly into our contracted card machine, and merchant receipts are held securely for 18 months. We do not record any card numbers on any Pc’s or other devices.

It is your responsibility to make sure the information you give us is accurate and let us know if it changes. For example, if you change your:
 name
 address
 telephone number
 Licence number

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you book your training / tests or enter, submit your personal information.
How long do we keep your information? We will only keep your personal data for as long as it is needed for the reasons set out in this policy or for as long as is required by law.
In general, this means that we will only hold your personal data for 7 years from the date of your last training day.
Your Consent
By making a booking with us, you consent to our privacy policy, when you attend your first training session you can then opt to allow your basic details to be sent to MCIA for feedback review and should you wish to the World of BMW for newsletters. Nothing will be sent without your completion of our consent form.
Your rights over your personal data
By law, you have the right to:

 view your data – you can access your personal data free of charge and in digital format

 be informed – you should know and understand what happens with your data and why

 be forgotten – without a ‘compelling reason’ to keep your data, we must delete it

 move your data – you can obtain and reuse your personal data with other services

 limit how your data is used – you can block and put restrictions on how your data is used, if it’s inaccurate or unnecessary

 say no – you can stop direct marketing and data processing when there’s no ‘compelling reason’ to do it

 make changes to your data – you can update any data about you that’s out of date or false, without delay

 human-made decision making – you can stop automated decisions being made about you, if it has legal or significant consequences

Contact our Data Protection Officer for any further information or any action you require taking with regards to the above rights.
Changes to our Privacy Policy We may change this privacy notice at our discretion at any time. When we change this notice, the date on the page will be updated. Any changes to this privacy notice will be applied to you and your data as of that revision date.
We encourage you to periodically review this privacy notice to be informed about your data is protected.

Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. Bryans Motorcycle Training
BET365 Stadium
Stanley Matthews Way
Stoke on Trent
ST4 4EG